Special Order Tracking
Capture and track orders from the moment an order is placed to the moment it’s delivered and every step in between, with automatic alerts to members and guests.
This page is related to Golf Genius.
Golf Genius Golf Shop streamlines special orders, tracks stock orders, manages demo clubs, simplifies staff scheduling, organizes club repairs, and automates member communication.
Capture and track orders from the moment an order is placed to the moment it’s delivered and every step in between, with automatic alerts to members and guests.
Manage the demo club tracking process from start to finish. Barcodes can be scanned to check a demo in or out. Automatically remind members via email and/or text message when their demo is due back.
► Demo Club Tracking
► Barcode Scanning
Track and organize your stock and pre-book orders all in one place. List or calendar views make it easy to ensure you never lose an order or miss a deadline.
Instantly access your RepSpark account to streamline and automate your ordering process. Over 40 brands and manufacturers at your finger tips.
► Watch the Video
A multi-widget portal that allows members to update their member profile, see current and past orders, request a demo or club repair, and access online order forms.
Gather and quickly see member information including personal preferences, club fitting specs, “what’s in the bag”, and other custom fields. Use this information to take member service to the next level.
► Watch the Video
Streamline assigning and tracking all your repairs. From start to finish, automatically notify members on the status of their repairs.
Easily manage your staff scheduling and communication needs. Allow staff to manage their schedules, request time off, and swap shifts. Reduce labor costs and enhance operations.
► Watch the Video
Access member information, manage demo clubs, and control special orders directly from your mobile phone.
Automatically inform members through personalized text messages and emails. Enhance their experience and improve your efficiency.
One-Time Onboarding Fee $500
Annual Subscription $2,300
Golf Genius Golf Shop has taken our service and efficiency to the next level. We are able to track special orders, highlight seasonal sales to our members, and easily manage our staff schedules.
Golf Shop has helped us tremendously and has been an excellent addition for us. I highly recommend it.
Bob Rittberger, PGA
Head Golf Professional
Garden City Men's Club
We immediately saw value in Golf Genius Golf Shop, particularly the Survey feature. We now have an easy and efficient way to determine member preferences, which gives us the insight to serve them better. We also like the communications capability. The automatic text messages and emails look very professional, and our members appreciate the updates and reminders. We have been very impressed with Golf Shop, and I wouldn’t hesitate to recommend it.
Scott Sedgwick, PGA
PGA Head Professional
Louisville Country Club
Golf Genius Golf Shop enables our staff to better serve the Valhalla membership. We especially like the automated notifications feature because it keeps members informed and they appreciate getting updates. Golf Shop has helped us differentiate our operation and stay successful by helping us provide excellent, personalized customer service.
Kyle Cramer, PGA
Head Professional
Valhalla Golf Club
Golf Genius Golf Shop has been an absolute game-changer for us. The dashboard and other features are so easy to use, they have greatly enhanced our staff’s ability to track both special orders and demo clubs. Bottom line, we instantly improved the service we provide our members and are excited to see what else Golf Shop can do in the future.
Matt Leiber, PGA
Head Professional
Princess Anne Country Club
We adopted Golf Genius Golf Shop to eliminate all the paper clutter and move to a cloud-based solution for managing both stock and special orders. In addition we can create member profiles with style and color preferences, send surveys, highlight online or specialty sales, and communicate with our members all in one singular platform.
Golf Shop is a simple, straightforward platform that makes any merchandiser more productive and their job easier.
Alex Childs, PGA
Head Professional
Fox Chapel Golf Club
Golf Genius Golf Shop has been a phenomenal platform for not only tracking demo clubs but for our special order program…for a club that exceeds well over $100,000 in special orders on an annual basis, Golf Shop has been a life saver for us! The member experience of getting an email when the order has been placed and received, has been extremely popular.
Justin DeFont, PGA
Head Professional
Audubon Golf Club
The Golf Genius Golf Shop platform has been a game changer for us. No more notebooks. No more missing demo clubs.
Constant communication with our members and guests throughout the entire special order process. It is very intuitive and easy to use. I would recommend it to every golf shop.
Jake Hanley, PGA
Head Professional
Jeremy Ranch
We rely on Golf Genius Golf Shop for tracking demo clubs, rental clubs, special orders, being able to communicate with the members throughout that process…it is absolutely one of the best things we have come across for member service…it is 100% awesome!
Jeff Fowler, PGA
Director of Golf
Sherwood Country Club
Golf Genius Golf Shop has made a huge impact on both our staff's efficiency and our members' shopping experience. With surveys, we create member profiles with size and brand preferences which helps guide our shop inventory decisions. And the mobile app allows our team to scan demos, create special orders, and access order details without being stuck behind the counter.
Golf Genius Golf Shop has streamlined our operations and increased our sales. I highly recommend it for any club.
Josh LaPointe, PGA
Head Professional
Addison Reserve