GOLF GENIUS (GG) FREQUENTLY ASKED QUESTIONS (FAQS)
LOGON
Q: There seems to be several different ways to log-in to the GG OFWW Member Portal .Does it make any difference which method I use to access GG?
A: There are multiple ways to log-in to GG (Scorecard GGID = “ABCDEF”, League GGID =”OFWW”, or Email & Password). The access granted is dependent on how you log in.
- Score card GGID è Lets you into the event only
- League GGID è Let’s you into the League, but you must select your name to identify yourself as the user
- Email + Passwordè GG knows who you are and gives you access to content associated with your GG name and email (all public pages are available)
- Email + Password + Registered è Same as #3 but you can access any private pages only avail to Registered Members
Per above you can log in and change your password, but will need to reply to a request to “register” to have FULL Member Access .
Q: I forgot my GG Password. How do I reset or change it?
A: When you log in, click the “Forgot your password?” button. You will be asked to input your email address and respond to the Reset Password link request
SECURITY/PRIVACY
Q: I recently received two emails from Tim L with links I was supposed to click on indicating whether or not I wanted to signup for divot day and/or the February Bash. I never click on links in unsolicited or unexpected emails. Are these links safe or is there another way to sign up for events without having to click on links in emails?
A: The emails sent for sign-ups originate from within GG which has significant security features. Links can be secure (and useful) if they are received from a “trusted” sender and/or you recognize the URL. As far as signing up for events, you can log into GG from the Mobil App or in a PC “browser” at https://golfgenius .com. you can use your email ID and Password OR using the GGID = OFWW. Both methods are safe.
USER PROFILE
Q: I want to change the default Tee Box in my User Profile. How do I do that?
A: Default Tees will be set up for each of the courses that will be used by golf genius to calculate Course handicaps and be used in pairing. For any specific event, an email message can be sent to the Event Manager (Bash or Playday) with a simple request ( i.e, “I want to play Silver” or “Silver”, etc. )
OR Reply to the event invitation email
OR Send an email to Timothy Lovell <Timothy.Lovell@clubcorp.com> That request will apply only for that specific event
If it is a request for a long term change, go to the Handicap Tab in the GG OFWW Member Portal and submit the Default Tees Selection Form.
If it for a temporary Change to Default Tee(s) for a specific Bash or Play day, send an email to the Event Manager when you finish signing